1 · Design
Together we define what the agent resolves, what it hands over to your team and how we measure success. The conversation design, escalation paths and emergency rules are set down before anything is built.
The Prompt Route
A good agent is not a download but a project, and we have captured that project in a fixed method: the Prompt Route. Five steps, a predictable lead time and an agent proven to withstand pressure before a single customer calls.
Together we define what the agent resolves, what it hands over to your team and how we measure success. The conversation design, escalation paths and emergency rules are set down before anything is built.
We build the agent and connect it to your systems, from calendar to CRM. For each integration we agree which fields the agent may read and write.
Every agent goes through over a hundred test conversations following our fixed stress-test protocol: real scenarios, emergencies, escalations and edge cases. You receive the test report.
Guided go-live with hypercare included: in the first period we monitor daily. After that the agent simply scales with your volume.
The setup covers real work: design, build, stress test and guided go-live. One fixed price per agent, agreed in advance, no billing by the hour.
Standard integrations have a fixed price per integration; custom work is quoted in advance with a fixed scope.
You pay per conversation minute, on a sliding scale that drops with volume. No annual contract, no mandatory subscription, cancel monthly.
You receive the actual figures in the first conversation, calculated for your call volume. So you compare on your own situation rather than on a price tag.
Book a call and we'll walk through the Prompt Route for your use case, including lead time and rates.