Prompt Care

Going live is the start. Getting better is the service.

A voice agent is not a project you deliver and forget. Callers change, your organisation changes and the technology gets better every month. Prompt Care makes sure your agent grows with it.

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What Prompt Care includes

Monitoring

We keep track of error messages and unusual call durations, and adjust where needed.

Monthly conversation review

What went well, where a caller dropped out, which questions came in that were new.

Reporting with outcome KPIs

Reachability, resolution, handovers and the improvements we made.

EU AI Act and GDPR check

In the report we check the AI disclosure in the first sentence and the privacy settings of your agent.

How it works

The first three months are included

Every agent starts with hypercare: we look in, adjust and report, at no extra cost. Want to continue after that, then Prompt Care runs on at €300 per agent per month, from the fourth month. Cancel monthly.

A fixed monthly fee

Prompt Care costs €300 per agent per month, from the fourth month, separate from what you spend on calls.

Optional, not a condition

The usage rate is the same with or without Care.

Cancel monthly

No annual contract. If it isn't working for you, it simply stops.

Optimisation hours included

Small improvements we simply make; larger additional work we agree in advance.

Enterprise, tailored

Multiple agents? Then we put together a proposal.

Hear the agent yourself

Talk now

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Call yourself

Call +31 40 240 8078

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What we record

Talk now runs on one network, from one provider. No recordings are made and no conversation history is kept; no diagnostic reports leave your browser either. After the call the agent does write a short report: who you are, what your question was about, what you asked and what was discussed, in its own words and never verbatim, so we can follow up; it says so during the call and leaves it out if you prefer. What is logged technically for the connection itself falls under the data processing agreement. Get a call: your number is saved as a demo request in our CRM, we call you back and may follow up afterwards; details in our privacy policy.