Terms and conditions
The agreements underlying our services
Terms and conditions apply to every Prompt Telecom engagement. They are sent together with the quotation and form part of the agreement.
Who you enter into an agreement with
Prompt Telecom is the AI Voice division of TelecomTAG B.V. and is operated by the general partnership Prompt Telecom AI, Gerard Philipslaan 357, 5616 TT Eindhoven, the Netherlands. Chamber of Commerce (KvK) 42080610, VAT number NL864296549B01. Reachable via info@prompttelecom.ai and 085 112 4046.
At present
The terms and conditions are currently being finalised as part of our contract package. Until they are published here in full, you will receive them with the quotation and before anything is signed. You can also request them via info@prompttelecom.ai.
What applies in any case
These points stand apart from the terms and already apply to every engagement:
- A data processing agreement is a standard part of the agreement. How we handle data is described in the privacy and cookie statement and on the security and compliance page.
- You pay per call minute plus one fixed-scope setup per agent. There is no annual contract and no mandatory subscription; the notice period is set out in your own agreement.
- The pricing and scope of an engagement are agreed in writing in advance, in the quotation.
- Every caller is told at the start of the conversation that they are speaking to an AI agent, as the EU AI Act requires.
Questions about the terms
If you are a procurement officer, legal counsel or data protection officer with questions about the terms or the data processing agreement, contact us via info@prompttelecom.ai or call 085 112 4046. We are happy to take part in a review.