Sectors

Built for organisations where the phone never stops

We build agents for sectors where reachability shows directly in the quality of service: high call volumes, recurring questions and peaks you do not see coming. See what the agent handles in each sector.

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Tenant calls about a repair

Housing associations

Taking repair requests, answering status questions and relieving the customer contact centre at peak times. The agent logs the report in your system, or in the daily handover, and passes urgent cases through.

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Older patient calls calmly from home

Healthcare

Reachable for patients without extra pressure on the switchboard: rescheduling appointments, answering frequently asked questions and sending urgent cases straight to a person.

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Resident calls about a fault while looking at the thermostat

Installation & emergency repair services

A repair line that answers 24/7, recognises urgent cases and passes them to your on-call engineer. Even when everyone calls at once.

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Resident calls the municipality

Municipalities

Relieving the customer contact centre: public space reports, status questions and referrals, in the language the resident speaks.

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Resident calls, relaxed, in the evening from a flat high above the city

Property management

Tenants and owners each on the right route: reports taken, emergencies straight to the emergency service and the rest to the right department, also outside office hours.

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Resident sits on the stairs with a parcel on their lap and calls the parcel service

Logistics

Parcel questions answered straight away: looking up a shipment, rescheduling delivery and logging a damage report, also on the busiest days.

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Customer takes a parcel at the front door, laughing, while calling the online shop

Online shops

Returns and order questions sorted: looking up the order, registering the return and arranging a replacement, also after the holidays.

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Resident looks at the meter in the meter cupboard and calls their energy supplier

Energy

Meter readings, monthly instalments and house moves handled. An outage goes to the grid operator, payment arrears to a person.

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Swipe sideways for the other sectors.

Clips to illustrate a conversation with the agent.

What sectors share

The agent differs in what it knows, not in what it can do

The same platform

Voices, languages and integrations are the same everywhere. The conversation design differs.

Your own urgency rules

A leak through the ceiling follows a different path than a question about opening hours.

Proof before go-live

Tested to our fixed test protocol, with scenarios from your own practice and a test report before go-live.

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What we record
Talk now runs on one network, from one provider. No recordings are made and no conversation history is kept; no diagnostic reports leave your browser either. After the call the agent does write a short report: who you are, what your question was about, what you asked and what was discussed, in its own words and never verbatim, so we can follow up; it says so during the call and leaves it out if you prefer. What is logged technically for the connection itself falls under the data processing agreement. Get a call: your number is saved as a demo request in our CRM, we call you back and may follow up afterwards; details in our privacy policy.