Housing associations
Reporting a repair
Every call answered, outside opening hours too. Handed over to a colleague whenever you want.
Available now
Live in your browser. No app or account, just your microphone.
Try asking What does it cost per minute?Can you book appointments in our calendar?What would you do for a housing association?
or
Call it yourself: +31 40 240 8078Rather speak to a person? Book a free demo
Eight sectors where reachability makes the difference.
Reporting a repair
Requesting a repeat prescription
Reporting a boiler fault
Renewing a passport
Reporting a broken lift
Checking a parcel's status
Registering a return
Submitting a meter reading
The clips are example conversations, voiced by our demo agents. On each sector page you can talk to the agent yourself.
Follow one tenant with a leak. The agent answers, handles it in your systems, brings in your team when it has to and follows up with a call itself.
Report created, engineer scheduled, confirmation sent. While the caller is still on the line, and without a colleague getting involved.
Sees the address and previous report in your CRM and writes the report and the appointment straight into your own systems. Over 200 integrations, and every API is within reach.
If it is urgent or needs a person, the agent transfers the call. To your team or to a specialised second agent, with the address, the history and everything said so far.
Reminders, follow-up and campaigns, by phone, SMS or WhatsApp. Recognises voicemail, tries again later and records the outcome.
And more, available today, from start to finish
Twenty tasks the agent handles on its own. Is your process not listed? If it can be captured in steps, the agent can learn it.
How Prompt Telecom does it
We handle all four steps in one place, on one network. The call doesn’t have to go anywhere, so the caller gets an answer sooner.
With most providers, picking up, listening, thinking and speaking back sit with four different companies, with three detours over the internet in between. Prompt Telecom handles those four steps in one place, on one network, so the caller gets an answer sooner.
Pricing
A five-minute call
5:00 of 5:00
The AI handles the call1 minute · €0.29
Your colleague takes over4 minutes · €0.04 per minute*
Total €0.45. The AI rate stops the moment the agent transfers the call.
* Telecom costs may differ from this rate in exceptional situations.
In a demo you hear it working on a case like yours, and we look together at which calls it can handle in your situation. Want to hear how it sounds first? Talk to the agent at the top of the page.
What we do in that demo